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Customer Service


M-F: 9-5 EST
Sat: Closed
Sun: Closed
Phone Orders
 1.(877) 244-3028
(Option 1)
 1 (905) 418 0251

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Cancellations

Before Your Order Ships

We understand that things change. You're welcome to cancel your order at anytime BEFORE IT SHIPS without penalty.

After Your Order Ships

If you want to cancel your order after it has shipped, you will be charged a cancellation fee to cover our "to" and "from" shipping costs. 

The cancellation fee varies depending which products are ordered and how large the package is. Generally the fee is between $24.95 and $49.95. 

How to Cancel Your Order

Please email us or call 1.877.244.3028 to find out if your order has shipped before canceling. Please allow us 12-24 hours to determine its status before canceling. Our web site tracking system is not realtime and, in some cases, may not accurately reflect your shipping status. 


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